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Customer Service

SHIPPING INFORMATION
At this time, we are only accepting continental US orders.

All shipping is done Monday - Thursday. Meat Orders received by 11AM EST will be shipped that same day for next day delivery. Sauce Orders are shipped Monday - Wednesday. Orders received after 2PM EST Wednesday will be shipped the following Monday.

All other orders received after 11AM EST Thursday will be shipped overnight the following Monday.

International Shipping
We are not accepting international orders at this time. We are sorry for the inconvenience.


Shipping rates are as follows for all products with the exception of Peter Luger Meat Products and Peter Luger Steak Sauce. See rates below:

Shipping Rates
Fedex Express Saver 9.95 Flat Rate

Gift certificates also ship Fedex Express Saver which is a 3 business day service. For overnight service please call customer support Monday through Friday 9AM-5PM EST at 718-387-0500.

NOTE: No shipping to PO Boxes. USDA Prime Steak shipments are very perishable. We recommend shipping to a work address so that there is someone to receive it. If you specify home delivery, please be sure that a recipient is there to receive it or we will be forced to leave it at your own risk.

PRIVACY POLICY

Our Commitment To Privacy

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available at every point where personally identifiable information may be requested.

The Information We Collect
This notice applies to all information collected or submitted on the Peter Luger website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are: Name, Address, Email address, Phone number, Credit/Debit Card Information, etc.

On some pages, you can submit information about other people. For example, if you order a gift online and want it sent directly to the recipient, you will need to submit the recipient's address. In this circumstance, the types of personal information collected are: Name, Address, Phone Number, etc.

The Way We Use Information
We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.

We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

Thank you for visiting Peter Luger Steak House. Rated New York No. 1 Steak House for 30 years in a row.
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